Business leaders considered human resource management less important than marketing, finance, or sales. However, this perception has changed with technological advancements, global markets, human resource management systems and organizational changes.
What is Human Resource Management?
Human resource management creates policies and procedures that align with business objectives and strategic plans. A key aspect of this mission is to cultivate a culture that embodies core values and empowers employees to maximize their productivity.
Functions of Human Resource Management
Job analysis
Determine the skills and experience necessary for a job, determine appropriate compensation, and create training programs.

Workforce operations
Create health and safety policies, respond to employee grievances, and work with labor unions to support regulatory HR compliance.
Performance measurement
Evaluate employee performance to foster growth, provide constructive feedback, and guide decisions on raises, promotions, and dismissals.
Incentive programs
Recognize achievements and reward high performers with bonuses and other perks to motivate employees and foster ownership of business objectives.
Professional development
Provide orientation and advanced educational programs to improve productivity, reduce turnover, and minimize supervisory needs.

Responsibilities of Human Resource Management
Staffing
Determine hiring needs, find and interview qualified candidates, and negotiate compensation to hire the right people for the organization or department.
Developing workplace policies
Consult with executives and managers, write documentation, and communicate policies to employees, covering areas such as vacations, dress codes, and disciplinary actions.
Administering pay and benefits
Create fair compensation systems based on industry standards and factors like years of service, experience, education, and skills to attract and retain talent.
Retaining talent
Proactively address issues with workplace environments, organizational culture, and employee-supervisor relationships to retain talented employees.
Training employees
Conduct training programs, including team-building activities, policy and ethics education, and on-the-job instruction to improve productivity and job satisfaction.
Complying with regulations
Stay updated on evolving laws related to discrimination, health care, wages, and hours, and notify the organization to ensure compliance.
Maintaining safety
Implement security measures to protect employees’ physical health and private information, ensuring compliance with federal, state, and union standards.
Importance of HRM for Small Businesses
- Evaluate current operations for effective staffing and resource utilization.
- Engage directly in the recruitment process and create targeted job descriptions.
- Establish a clear company policies document for employees.
- Provide industry-specific training and development opportunities.
- Cultivate a fair and productive workplace for employees.
- Improve hiring processes through streamlined applicant tracking and efficient onboarding.
- Effectively manage people, optimize workforce productivity, and enhance employee engagement and retention.
- Eliminate costly redundancies and make data-driven decisions based on accurate HR analytics.
- Ensure regulatory compliance and mitigate risks associated with workforce management.
HRM Systems and Software
Rise of HRM software to adapt to changing workforce environments and complex regulations.
HRM software options for businesses of any size, from basic systems to more robust solutions.
Basic systems offer recruitment services, payroll, and benefits, while advanced solutions include talent management, compliance support, and analytics.
Human Resource Administration
Human resource administration is crucial in establishing and maintaining effective HRM practices and systems in small businesses. HRM strategies have the potential to transform a small business by streamlining recruitment efforts and managing employees in a structured and efficient manner while complying with regulations.
HRM systems have become increasingly important, and small businesses investing in such systems have yielded highly lucrative returns. By leveraging data-driven insights, businesses can make better decisions, mitigate potential risks and maximize employee engagement.
Therefore, human resource administration is vital in implementing and maintaining successful HRM practices, leading to higher productivity and success for small businesses.
Choosing the Right HRM Solution
- Conduct a strategic evaluation process to identify organizational goals and how technology can support them.
- Ensure the HRMS can handle changing regulatory requirements and ensure data security.
- Look for implementation models with effective change management strategies.
- Address stakeholder concerns and gain widespread support for the HRMS implementation.
- Consider service plans for running payroll tasks and inquire about the vendor’s financial stability and innovation investments.
- Seek outside perspectives through peer reviews, industry analyst feedback, and product demos.
Examples of HRM Software
- Human Resource Information Systems (HRIS)
- Human Resource Management Systems (HRMS)
- Human Capital Management (HCM) Solutions
Final Thoughts
Implementing effective human resource management practices and leveraging HRM systems can greatly benefit small businesses. Small businesses can enhance productivity, engage employees, and drive success by optimizing hiring processes, managing people efficiently, ensuring compliance, and utilizing data-driven insights.

FAQs
How does HRM contribute to the success of a business?
Human resource management is crucial to a business’s success by hiring the right people, developing effective workforce strategies, promoting employee engagement, and aligning HR practices with overall business objectives.
How can human resource management help in hiring the right employees?
Human resource management helps hire the right employees by conducting thorough job analysis, developing job descriptions and requirements, implementing effective recruitment strategies, conducting interviews and assessments, and making informed hiring decisions.
How does human resource management ensure compliance with employment laws and regulations?
Human resource management ensures compliance by staying updated with employment laws and regulations that align with legal requirements, conducting regular audits, and providing necessary training to employees and managers.
How can human resource management help in managing organizational change?
Human resource management is critical in managing organizational change by facilitating effective communication, supporting employee transitions, addressing resistance to change, and providing guidance and resources to ensure a smooth change implementation process.
How does human resource management contribute to overall business performance?
Human resource management contributes to overall business performance by aligning HR strategies with business goals, optimizing workforce productivity, attracting and retaining top talent, fostering a positive organizational culture, and continuously improving HR processes and practices.